Q: How do I know if my AdTracker System requires this DPS Business system update ???
A: If your AdTracker System is currently configured to auto import AdSend PDF files directly into an AdTracker publication, you must implement this update. If you AdTracker publication list contains a publication named “AdSend” you must implement this update.
Q: If my current DPS AdTracker system is not configured to automatically import AdSend PDF files into an AdTracker publication, am I required to implement this DPS update?
A: If your AdTracker system is not currently configured to auto import AdSend PDF files directly into the AdTracker System, you are not required to implement this DPS update. You may be required to update your existing interface to AdSend PDF files. You can do this by visiting the AdSend web site at http://www.adsend.com.
Q: What exactly is changing that requires me to update my DPS AdTracker System.
A: On April 1st AdSend will be changing how it delivers Electronic Ads to Newspapers. It will not only be changing how it delivers these PDF files but also the format of the electronic “Job Ticket”. The electroinic “Job Ticket” contains the information specific to the Ad such as “Advertiser Name”, “Size of the Ad”, “run date of the Ad”, etc. This electronic “Job Ticket” is used by your DPS AdTracker System to automate the import of the AdSend Electronic Ads into your AdTracker System. AdSend is changing the format and the delivery location of this electronic “Job Ticket”. Without this DPS update, AdTracker will not be able to automatically populate your AdTracker System with the AdSend Electronic Ads.
Q: If my AdTracker System does require this update how should I proceed.
A: Basically you will need to visit the AdSend web site noted above and register for this new AdSend Auto Download application called “IQ Chaser”.
“IQ Chaser” is an application you will need to download, configure, and begin running.
You will then need to configure the “IQ Chaser” application as shown in the screens below to produce the correct AdSend to DPS AdTracker interface format, and the correct delivery location for these electronic “Job Ticket” files.
You will need to download the latest DPS AdTracker Business System application, Install it, and insure it is configured properly for “IQ Chaser”. Please see the detailed section below for information on properly configuring this application.
You will then need to test this interface to insure it is configured and running properly.
Q: Can I implement this DPS AdTracker Update prior to April 1st. Will my current system work properly if I update prior to the AdSend update?
A: Yes, the DPS AdTracker update can be implemented at any time. It has been designed to work with the old and the new AdSend electronic “Job Ticket” file formats.
Q: What will happen if we are currently using the automated AdSend to DPS AdTracker interface and fail to implement this change prior to April 1st 2009 ?
A: You will no longer receive AdSend PDF files into your AdTracker System. You will be required to manually obtain these Electronic Ads from AdSend and manually import them into AdTracker.
Q: If my DPS AdTracker System does not currently have this nice Automated AdSend to AdTracker feature can I schedule a time with DPS Tech support to get this option implemented?
A: Yes, If you currently have an annual Maintenance contract with DPS, you can email a request to support@dpsadtracker.com. The DPS support staff will be happy to schedule a time to work with you to configure this feature within your DPS AdTracker system. Please note, due to the expected support requirements associated with this AdSend change, these appointments will not be scheduled prior to April 15th.
